Crunch Fitness is looking for a Membership Advisor to join the team! This person will be responsible for external memberships, and bringing the business in. Please see below for more details.
Position Title: Membership Advisor
Reports To: Area Director
Classification: Full-Time, Exempt
Job Summary:
The Membership Advisor will be responsible for producing consistent monthly sales by enrolling prospective members in the club. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.
Essential Job Responsibilities:
- Responsible for external Membership Sales, bringing the business in.
- Model and promote the mission, values and guiding principles of Fitness Holdings through appropriate appearance, words and actions.
- Engage in opportunities that positively impact the member experience.
- Adhere to all operational excellence standards related to providing a great member experience.
- Consistently look for opportunities to gain new members and elevate service levels.
- Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
- Field corporate opportunities and collaborate with the Area Director to determine corporate perks.
- Create external partnerships with vendors for in-club promotions.
- Responsible for flyer distribution and driving door swings.
- Develop relations within community and local small businesses by involving club in community events.
- Build a network of contacts through prospecting and referrals.
- Work with the Marketing Department to ensure marketing campaigns and agendas are followed through within club.
- Determine prospect’s goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.
- Reach and surpass monthly sales projections.
- Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.
- Attend sales and training meetings as necessary.
Qualifications:
- Previous sales experience a must.
- Fitness club experience preferred.
- An entrepreneurial spirit
- Confidence to perform on an incentive based salary
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
- Strong time management skills and practices
- Willing and able to work evenings, weekends and holidays
Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.