Job Description Summary:
Would you like to join one of the fastest growing fitness franchises in the world? With over 350 locations in the U.S. and internationally, Crunch Fitness is a leader in making serious fitness fun. If you're a natural leader who is passionate about helping others, we're looking for you!
The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals.
The Personal Training Manager will achieve these objectives by:
- Managing and coaching the front-end selling process of the CrunchOne Kickoff.
- Managing and coaching the delivery of personal training services
- “Owning” the client journey that a customer takes by engaging with our paid programming
The Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.
Job Duties:
- Hire, manage, train & develop personal training staff.
- Increase revenue by introducing members to personal training services.
- Follow up with and manage leads.
- Retain personal training clients through excellent customer service & follow-up.
- Understand reporting and implementation of course correction.
- Keep up with client program design to maximize client results.
- Work with all department heads to deliver on brand promise.
Qualifications and Skills
- Knowledge of Personal Training techniques and program design
- Sales, communication, and rapport building skills
- Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
- Muscle be able to adjust and operate all club equipment
- Experience in coaching/motivating groups
- Strong leadership, interpersonal & communication skills
- Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude
- Possesses a strong member service focus
- Responds professionally to requests and inquiries from guests, members, and staff
Education
- High School Diploma or GED required
- Bachelor’s Degree preferred
- Current CPR
Certifications (One or more of the following)
- ACSM Certified Personal Trainer
- ACE Personal Trainer Certification
- The Cooper Institute Personal Trainer Certification
- IFPA Personal Fitness Trainer Certification
- NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist
- NESTA Personal Fitness Trainer Certification
- NFPT Personal Trainer Certification
- NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
Experience
- 1-2 Years as a Personal Trainer preferred
- Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees
- Preferred: Consultative sales experience
Physical Requirements
- Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public
- Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.