Lead Front Desk and Sales Associate Scranton

Lead Front Desk and Sales Associate

Full Time • Scranton
Benefits:
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Vision insurance
Crunch Fitness in Scranton, PA is looking for a Lead Front Desk and Sales Associate to join the team! 

 
Essential Job Responsibilities:
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Schedule member services: tanning, personal training, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Responsible for external Membership Sales, bringing the business in. 
  • Gives tours and trial memberships to prospective members.
  • Activate new memberships.
  • Upgrade existing members into memberships of greater value. 
  • Contact members that are past due and/or in collections
  • Engage in opportunities that positively impact the member experience.
  • Adhere to all operational excellence standards related to providing a great member experience.
  • Consistently look for opportunities to gain new members and gain new Personal Training clients.
  • Reach and surpass monthly sales projections.

Qualifications:
  • Previous sales and customer service experience a must.
  • Fitness club experience preferred
  • Excellent verbal and written communication skills
  • Enthusiastic, energetic, personable and friendly disposition
  • Personal passion for health and fitness
  • Enjoy working within a team 
  • Willing and able to work evenings, weekends and holidays
 
 Apply with a resume!
Compensation: $15.00 per hour




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Perks & Benefits

Crunch offers comprehensive benefits for eligible employees.

Free Membership
Employee Discount
Paid Time Off
Health Benefits for Full-Time Employees