Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Paid time off
Profit sharing
Training & development

General Manager| Fit Fusion

Reports To:

Area Director of Operations

Overview

The General Manager is responsible for overseeing gym operations to ensure an exceptional member experience while delivering strong financial performance in a non-judgmental environment. This role leads a high-performing team at the club level, fostering a positive and motivating culture with a focus on operations, sales growth, and employee development. The General Manager is accountable for driving results, maintaining brand standards, and ensuring operational excellence across all areas of the business.

Primary Responsibilities

Team Leadership & Development

Build strong teams through networking, sourcing, interviewing, and hiring managers and team members
Directly manage team members, including scheduling and assigning responsibilities
Coach and develop team members to drive performance and engagement
Conduct regular team meetings and establish clear performance goals
Ensure training standards are consistently upheld

Operations Management

Oversee all gym operations to ensure efficiency and consistency
Maintain facility cleanliness in accordance with Crunch brand standards
Ensure compliance with company policies, procedures, and standards
Manage inventory and oversee retail sales processes
Ensure the club is adequately staffed at all times

Sales & Financial Performance

Drive revenue growth through membership sales and ancillary services
Monitor team performance against KPIs and take action to improve results
Manage payroll, labor, and operational budgets
Expand business performance through sales and operational initiatives

Member Experience

Ensure timely and effective resolution of all member inquiries and concerns
Maintain a high-quality, non-judgmental member experience
Ensure team delivers exceptional service aligned with brand standards

Job Requirements

Minimum of 2 years of fitness facility management experience
Experience supervising and leading teams
Experience with business operations including finance, administration, and labor management
CPR/AED certification (or ability to obtain)
Strong leadership, problem-solving, and decision-making skills
Knowledge of key business metrics and performance drivers
Proficiency with Microsoft Office or similar systems

Physical Demands & Work Environment

While performing the duties of this position:

Ability to stand and walk for extended periods throughout the club
Frequent movement between departments and operational areas
Ability to use computers, POS systems, and club management systems
Ability to lift, move, or carry equipment or supplies up to approximately 50 pounds
Ability to respond quickly to operational or member service situations

Work is performed in an active fitness club environment with moderate to high noise levels.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Compensation: $60,000.00 per year

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Text me updates about my application

Yes No

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Highest level of education?*

How many years of management experience do you have?*

How have you performed with your previous sales goals/quotas?*

Do you have budget control and job cost forecasting experience?*

What makes you a good candidate for this position?*

Are you at least 18 years of age?*

Will you now or in the future require employer sponsorship to work in the United States? *

Referral code from a current employeeIf no code provided, add their name instead.

Perks & Benefits

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees