Perks & Benefits
Crunch offers comprehensive benefits for eligible employees.
Member Services Representative
Full Time • Scranton
Benefits:
- Dental insurance
- Free uniforms
- Health insurance
- Vision insurance
Crunch Fitness in Scranton, PA is looking for a Member Services Representative to join the team!
Essential Job Responsibilities:
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Gives tours and trial memberships to prospective members.
- Activate new memberships.
- Upgrade existing members into memberships of greater value.
- Engage in opportunities that positively impact the member experience.
- Adhere to all operational excellence standards related to providing a great member experience.
- Consistently look for opportunities to gain new members.
- Determine prospect’s goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.
- Reach and surpass monthly sales projections.
- Attend sales and training meetings as necessary.
Qualifications:
- Previous sales and customer service experience a must.
- Fitness club experience preferred
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
Compensation: $15.00 per hour
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
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Free Membership
Employee Discount
Paid Time Off
Health Benefits for Full-Time Employees