Position Title: Front Desk

Reports to:Front Desk Lead, and General Manager

Compensation: $9/Hour

Requirements: Fluent in English, proficient reading and writing skills, computer skills

Special Skills: Strong customer service skills, passionate about fitness

Responsibilities:

• Enroll new members with a "No Pressure, No Hassle" sales presentation.
• Present personal training and group personal training packages to all guests during sales presentation.
• Perform daily periodic "team cleans" of the facility to maintain the gym clean and clutter free.
• Assist with the daily execution of our grass roots marketing campaign including flyer distribution, lead collection and signage placement.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional dispositions at all times.
• Sell retail products.
• Schedule member services: tanning, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.

Meetings:

• Monthly or Weekly Department Meetings
• Employee Training Meetings